Reference

Privacy Policy for your citibet account

Your account data, payment records from DANA, OVO, GoPay and QRIS, cookie choices, and security checks are handled under this Privacy Policy before you open an account or…

Account data useCookie choicesDANA, OVO, GoPay, QRISPrivacy request path

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What we collect and why

citibet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear data handling helps you understand what happens before you add funds, open Sic Bo, or check a game record. We collect account details you give us, device signals such as browser type and IP address, payment references from DANA, OVO, GoPay and QRIS, and security

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logs tied to login attempts or wallet checks. We use this data to run your account, confirm payment records, respond to privacy requests, protect access, and keep records required for audit, fraud checks, or law. We do not sell your personal data. Some service partners may
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process limited records for hosting, payment routing, or support replies under our instructions. Access depends on local law and is available only where local law permits, so some privacy actions may need account verification before we can act.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Your privacy contact paths

Fast privacy help starts with the channel that matches your request. Use live chat for simple data questions, email for document-based requests, and the account form…

ACCOUNT SAFETY

Controls that protect your account data

Your privacy settings work across mobile browsers and larger screens, so you can manage the same account without separate profiles.

Account data handling

We use your name, contact details, login history, and profile records to operate your account, answer privacy requests, and protect access when a new device or unusual sign-in appears.

Payment record care

DANA, OVO, GoPay and QRIS references are used to match deposits and payout checks to your wallet. We keep only the records needed for account, security, and audit purposes.

Cookie controls

Cookies help keep your session active and remember basic preferences. You can clear them in your browser settings, though a fresh login may be needed after removal.

Security verification

If a privacy request could expose personal data, we ask for account checks first. This may include confirming your phone number, email, recent login device, or payment reference.

Retention periods

We keep account and transaction records only as long as needed for service, security, dispute handling, and legal duties. When retention no longer applies, we remove or anonymise data.

Correction requests

If your phone number, email, or profile detail is wrong, send a correction request through chat, email, or the profile form. We update records after ownership checks pass.

Privacy questions before you join

Before you open an account, you may want to know how your data moves through registration, wallet checks, cookies, game records, and support conversations. These answers explain the privacy steps we apply, the checks we may request, and how you can contact us when something in your account record needs attention.

We collect the details you enter, such as account name, contact number, email if provided, login device data, and security records. We use them to create access, protect sessions, and answer privacy requests.

We store payment references needed to match your account wallet, confirm transaction status, and handle disputes. We do not need your full wallet password, and you should never send it to support.

Cookies keep your login session, remember basic settings, and help us spot unusual access. You can clear them through your browser settings, but you may need to log in again afterward.

Yes, you can request correction or deletion through live chat, email, or Account > Profile > Privacy Request. Some records may need to stay longer for security, dispute handling, or legal duties.

Access is limited to team roles that need the data for support, payment checks, security work, or privacy handling. We log sensitive actions so account changes can be traced internally.

Game records such as Sic Bo rounds, Jungle Delight sessions, or wallet balance changes may be linked to your account for transaction checks and dispute review, but they are handled as account records.

Yes. Access and eligibility depend on local law and are available only where local law permits. Privacy requests are handled with account verification and may be limited by legal retention duties.

Privacy Policy for your citibet account

Your privacy contact paths

Controls that protect your account data

Account data handling

Payment record care

Cookie controls

Security verification

Retention periods

Correction requests

Privacy questions before you join

01 What personal data do you collect when I open an account?

02 Are DANA, OVO, GoPay and QRIS details stored?

03 How do cookies work on my phone?

04 Can I ask you to change or delete my data?

05 Who can see my account records inside your team?

06 Do game records affect my privacy file?

07 Does local law affect privacy or account access?

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